Methodology

Griffin, Hill & Associates, LLC ("GHA") provides practical tools and strategies that help you glean full value from your employees, your customers, and your information assets.

Our philosophy comes down to this: your managers and employees should be put in a position to succeed. Sometimes that means teaching employees a new way of doing the same old job. Sometimes it means instituting best practices that pave a clear path toward common goals. Sometimes it means implementing a new technology. And more often than not, changing your organization requires a combination of the three—a delicate chemistry of people, process, and technology.

At GHA we leverage our expertise and experience to help organizations achieve their productivity goals and institute effective change. Our methodology is flexible and individually tailored to accomplish the unique requirements of every client:

Planning and preparation. GHA helps you manage your organization for success. We start by defining long-term goals and short-term landmarks, then factor in budgetary and scheduling realities, and finally devise a plan that will maximize your resources and get you where you need to go.

Business process analysis and design. GHA’s seasoned efficiency experts bring a fresh perspective to your business operations. We dissect existing processes, focusing on what’s necessary while getting rid of what’s not. Whether your organization needs a complete overhaul or a procedural fine-tuning, GHA will draw you a roadmap that allows you to manage your organization more efficiently.

Implementation. GHA aligns people, process and technology so that you can take your project from vision to completion. Working closely with you to assess the day-to-day realities of your operations, we enact the change you need to be successful.

Review and Testing. GHA demonstrates commitment to excellence and customer satisfaction at every phase of the project by engaging in periodic testing and review by all parties impacted by the project to make sure that the project is on course to meet objectives and expectations.